Privacy Policy
The short version
- This website has no cookies, no analytics, no ads and no tracking.
- Our apps collect only what they need to work. Each app’s details are listed in section 4.
- We never sell your personal data.
- You can ask to see, correct or delete your data at any time: hello@zeroonelabs.app.
1. Who we are
This policy is published by ZeroOne Labs (registered in Malaysia as ZEROONE LABS, registration no. 202603298953 (003907930-T)), a sole proprietorship based in Klang, Selangor, Malaysia. In this policy, “we”, “us” and “our” mean ZeroOne Labs.
We are the data user (data controller) for the personal data described here, and we follow Malaysia’s Personal Data Protection Act 2010 (PDPA).
2. What this policy covers
This policy applies to the website at zeroonelabs.app and to every app published by ZeroOne Labs on Google Play, unless an app comes with its own privacy policy.
3. This website
- No cookies, analytics or ads. We don’t use cookies, tracking pixels, analytics tools or advertising on this website.
- Hosting. The website is hosted by Cloudflare. To deliver the site and protect it from attacks, Cloudflare processes technical information such as your IP address, browser type and the pages requested. See Cloudflare’s privacy policy.
- Theme setting. If you use the 0/1 switch to change between light and dark, your choice is saved in your browser’s local storage on your own device. It is never sent to us.
- Fonts. Our fonts are served from our own website, so no third party is contacted when you load the page.
- Email. If you email us, we receive your email address and whatever you write, and we use them only to reply to you.
4. Our apps
Our apps are distributed through Google Play. What each app collects depends on what it does. Before each app is released, we add an entry for it below that lists:
- the personal data the app collects, and why;
- any third party services the app uses (for example, for crash reports or ads), with links to their privacy policies;
- how long the data is kept, and how to delete it.
The same information appears in the app’s “Data safety” section on Google Play. If an app’s entry doesn’t list a type of data, that app doesn’t collect it.
No apps have been published yet. This section will be updated before our first app is released.
5. How we use personal data
We use personal data only to:
- provide an app’s features and keep it working;
- fix bugs and improve our apps;
- reply to your messages and give support;
- meet our legal obligations.
We don’t sell personal data, and we don’t use it for purposes other than those listed for each app.
6. Sharing
We share personal data only with service providers that help us run our apps and this website (such as Google and Cloudflare), and only as far as they need it to do that work. We may also disclose data when the law requires it. The service providers used by each app are listed in section 4.
7. Data outside Malaysia
Some of our service providers store or process data outside Malaysia. When that happens, we rely on providers that protect personal data to a standard comparable to the PDPA.
8. How long we keep data
We keep personal data only as long as needed for the purpose it was collected for, or as long as the law requires. Then we delete it. Emails sent to us are kept for up to 2 years after the conversation ends.
9. Security
We take reasonable steps to protect personal data from loss, misuse and unauthorised access, including encrypted connections (HTTPS) and limited access. No system is perfectly secure, but we will tell affected users and the authorities about a data breach where the law requires it.
10. Children
Unless an app’s entry says otherwise, our apps are not directed at children under 13, and we don’t knowingly collect personal data from them. If an app is designed for children, it follows Google Play’s Families policy and its entry will explain what that means. If you believe a child has given us personal data, contact us and we will delete it.
11. Your rights
Under the PDPA you can:
- ask for a copy of the personal data we hold about you;
- ask us to correct data that is wrong or out of date;
- withdraw your consent, or ask us to stop or limit processing your data;
- ask us to delete your data.
Email hello@zeroonelabs.app to make a request. We reply within 21 days. We may need to confirm your identity first.
12. Changes to this policy
When we change this policy, we update the date at the top. If a change materially affects how we use your data, we will also tell you in the affected app or on this website before it takes effect.
13. Contact
ZeroOne Labs
Klang, Selangor, Malaysia
hello@zeroonelabs.app
This policy is available in English and Bahasa Melayu. If the two versions differ, the English version applies.